Shipping policy
Shipping Policy
Last Updated: June 11, 2026
Thank you for choosing HaloMeal. We strive to provide a seamless experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products and services purchased through our website.
1. Order Processing
All orders are processed after successful payment confirmation. Orders are generally processed within 1-2 business days, excluding weekends and public holidays. In case of high order volumes or unforeseen circumstances, processing times may be delayed.
2. Delivery Timeline
Estimated delivery times depend on your location and the shipping method selected during checkout:
- Local Deliveries: 1-3 business days.
- Domestic Deliveries (within India): 3-7 business days.
- Remote Areas: Delivery may take an additional 2-5 business days.
Delivery timelines are estimates only and may vary due to weather conditions, courier delays, public holidays, or other factors beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before payment. Promotional offers, including free shipping, may be available from time to time and will be subject to specific terms and conditions.
4. Delivery Partners
HaloMeal partners with reliable third-party logistics and courier service providers to ensure timely and secure delivery of your orders.
5. Order Tracking
Once your order has been dispatched, you may receive a confirmation email or SMS containing shipment details and tracking information, where applicable.
6. Delayed or Failed Deliveries
While we make every effort to ensure timely deliveries, delays may occur due to circumstances beyond our control. If your order is delayed or cannot be delivered, our support team will assist you in resolving the issue as quickly as possible.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details. HaloMeal will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
8. Damaged or Missing Items
If you receive a damaged package or if any item is missing from your order, please contact our customer support team within 48 hours of receiving the delivery. We may request photographs or additional details to investigate the issue and provide an appropriate resolution.
9. Delivery Restrictions
We currently deliver only to serviceable locations supported by our logistics partners. HaloMeal reserves the right to refuse or cancel orders for locations that are outside our delivery network.
10. Contact Us
If you have any questions about this Shipping Policy or your order delivery, please contact us:
HaloMeal
Website: https://halomeal.com/
Email: salbiencefoods@gmail.com